Outlook Email Extractor FAQ

Outlook Email Extractor is a downloadable only product so there is no physical shipment done. When you finish your order, you will receive your personalized license key on your registered email id shortly. You can instantly unlock the trial (demo) mode of Outlook Email Extractor. If you do not receive your key within 30 minutes please contact us at sales@OutlookEmailExtractor.com.

Customer satisfaction is our topmost priority. So we provide free email support (in English only) to all of our customers and most of the time our skilled team members will help you to resolve your problems as soon as possible. The world is not perfect and same is our software. We are constantly working to make Outlook Email Extractor more reliable and useful. We always ensure best possible quality with every release or Outlook Email Extractor however a very few (less than 2%) of our customers have faced issues while using our product. We are responsible and sensitive towards customer issues. We always behave responsibly and always expect cooperation from our valuable customers during we provide support to them. It's a truth that no customer issues can be resolved without getting good cooperation from our customers.

After all if you don't find our product useful you can ask for a refund and we will be happy to do that.

Customer satisfaction is our top most priority. So we provide free support (in English only) to all our licensed customers. Please note that we provide support through emails only. Usually you will receive a response from our dedicated team members within an hour or two. We try to resolve issues (if any) as soon as possible. Some times we have provided custom builds to our customers. We also provide free but limited support to our trial version users. If you face any issue while using Outlook Email Extractor trial (demo) version you can still contact us with your queries at support@OutlookEmailExtractor.com and we shall address your concerns as soon as possible.

If you don't find our product useful, you can ask for refund within 30 days of the purchase. If you ask for refund then we shall give you a full refund of $14.99 provided that you asked for support and we failed to resolve your problem. In all other circumstances we will deduct 5% as a processing fee because our payment medium deducts 5% on each $14.99 reversal.

We provide free updates to all our customers. Whenever there is an update ready to be downloaded, we notify all our customers regarding the release. New update can be instantly downloaded and applied to your version of Outlook Email Extractor.

Outlook Email Extractor is a professional email address harvesting tool. We could provide it free but then we won't be able to provide support and work on updates and issues reported by our customers.

Yes! Outlook Email Extractor handles all type of Unicode content appropriately. (Contents in all languages including double byte character set such as Chinese and Japanese) So you won't loose your crucial Email address in PST's.

Outlook Email Extractor comes with a single user license and with Commercial License. It means that you can convert all PST received by one person with one license and commercial license can be used for an organisation. However you can install Outlook Email Extractor on more than one machine provided that you must convert Outlook email address belonging to one person only. If you want to convert Outlook email address belonging to two persons or morethen you must buy Commercial licenses and so on. Please contact us at sales@Outlook Email Extractor.com for more details about bulk licensing and offers.

Outlook Email Extractor is a Microsoft Windows based utility and it needs Outlook installed on your system in order to run. It can convert any PST file irrespective of whether it is configured in Outlook or not.

Outlook Email Extractor comes with an easy to understand help documentation. You can find help documentation installed along with the Outlook Email Extractor. If you need more assistance you can ask for support at support@OutlookEmailExtractor.com.

Yes! Outlook Email Extractor can handle all possible sizes of PST Files. We have successfully converted PST files up to size ~26 GB during testing and it can handle more than that!!! You can also exclude specific domain name befor you start to extract email id from the PST and Microsoft outlook .